Howdy!

I'm Trinity Klein

Cloud & DevOps Engineer

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About Me

I am a Cloud & DevOps Engineer (B.S., Computer Information Systems - Cum Laude) and AWS Certified Cloud Practitioner who architects, deploys, and automates scalable cloud infrastructure and full-stack systems. My specialties include serverless architectures (Lambda, API Gateway, S3, DynamoDB), Infrastructure as Code (Terraform), CI/CD pipelines (GitHub Actions), and security-focused design. I'm experienced with Python, Node.js, Vue.js, database engineering, and network architecture.

Terraform CI/CD Python Serverless Architecture Full-Stack

Experience

Digital Transformation & Automation Engineer

Southeast Hypnosis

Mar. 2020 - Dec. 2024
  • Architected and deployed automated appointment scheduling and reminder workflows using white-labeled automation platform, reducing manual scheduling effort and lowering client no-shows by ~20%.
  • Migrated corporate website from SiteGround to optimized WordPress infrastructure with caching, CDN integration, and database tuning, improving site performance by ~40%.
  • Consolidated and normalized ~300+ client records into a centralized, secure digital database, improving data accuracy, reporting capabilities, and operational effectiveness across the organization.
  • Integrated AI-powered chatbot and automated lead-nurture funnels, driving a ~25% increase in inbound leads and measurably improving client retention through intelligent follow-up sequences.
  • Designed and executed data-driven marketing campaigns, leveraging analytics to optimize creative assets and target audience, resulting in improved conversion rates and client engagement.
  • Collaborated with executive leadership to define and execute digital transformation roadmap, directly contributing to streamlined workflows, reduced operational overhead, and accelerated campaign delivery.
  • Documented system architecture, runbooks, and process flows to ensure knowledge transfer, support compliance requirements, and maintain long-term system maintainability.

Community Business Ambassador

Greater Business of Pearland

Nov. 2021 - May 2024
  • Analyzed engagement data from ~1,500+ participants using Excel, identifying demographic trends and behavioral patterns to inform targeted outreach strategies and stakeholder coordination.
  • Delivered a ~3,000+ increase in event attendance across ~25+ business networking events through data-driven targeting, strategic community partnerships, and cross-functional collaboration.
  • Collaborated with local business leaders, chamber officials, and community stakeholders to strengthen regional economic development and facilitate business growth initiatives.

Education

Bachelor of Science, Computer Information Systems

University of Houston

Aug. 2020 - May 2025
  • GPA: 3.5 / 4.0; Cum Laude