Howdy!

I'm Trinity Klein

Cloud & DevOps Engineer

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About Me

I am a Cloud & DevOps Engineer (B.S., Computer Information Systems - Cum Laude) and AWS Certified Cloud Practitioner who architects, deploys, and automates scalable cloud infrastructure and full-stack systems. My specialties include serverless architectures (Lambda, API Gateway, S3, DynamoDB), Infrastructure as Code (Terraform), CI/CD pipelines (GitHub Actions), and security-focused design. I'm experienced with Python, Node.js, Vue.js, database engineering, and network architecture.

Terraform CI/CD Python Serverless Architecture Full-Stack

Experience

Automation Engineer (Digital Transformation)

Southeast Hypnosis

Mar. 2020 - Dec. 2024
  • Architected and deployed automated appointment scheduling and reminder workflows using a white-labeled automation/CRM platform with webhook integrations, reducing manual scheduling effort by 50% and lowering client no-shows by 20%.
  • Migrated corporate website from SiteGround to optimized WordPress infrastructure with caching, CDN integration, and database tuning, improving page load times by 40% and maintaining high availability.
  • Consolidated and normalized 300+ client records into a centralized, secure database; implemented access controls, data validation, and backup procedures to enhance data integrity and operational reporting.
  • Integrated AI-driven chatbot and automated lead-nurture workflows to qualify inbound traffic and trigger follow-ups, increasing qualified leads by 25% and improving client retention.
  • Authored technical documentation, runbooks, and standard operating procedures; collaborated with executive stakeholders to translate business requirements into maintainable, scalable solutions.

Education

Bachelor of Science, Computer Information Systems

University of Houston

Aug. 2020 - May 2025
  • GPA: 3.5 / 4.0; Cum Laude

Volunteer

Community Business Ambassador

Greater Business of Pearland

Nov. 2021 - May 2024
  • Analyzed engagement data from 1,500+ participants using Excel to inform outreach strategies, delivering 3,000+ increase in event attendance through data-driven targeting and community partnerships.